Aims and Objectives
To ensure that existing drivers achieve 35 hours of periodic training, which will enable the candidate to achieve their Driver Qualification Card (DQC) and the right to drive professionally within the European Union.
Content and Course Design
Our courses consist of the coupling of two 3.5-hour modules, apart from the Anti-Terrorism (vehicle as a weapon) which is 7 hours in duration. This will enable the client to choose which modules are most relevant to their operation. Each Module can accommodate up to 20 candidates.
Anti-Terrorism (Vehicle used as a Weapon)
- Definition of Terrorism
- What we know so far
- The Treat to the Logistics Industry
- Vehicle bourne improvised explosive device
- Prepare and prevent
- Driver security, load and fuel theft prevention
- Threat from vehicle hijacking
- The future & current Anti-Terrorism operations
Bridge Strikes
- What is a Bridge Strike – explanation and statistics
- Height measuring
- Reporting bridge strikes
Caring for the Customer
- What is customer care
- Who is a customer?
- Who is responsible for Customer Care?
- What happens when we get it wrong?
- Procedures for arrival at customers premises
- The Fish Philosophy
Dealing with Incidents & Emergencies
- The Law
- Fire and fire prevention & accident reporting
- Emergency aid
- Incident procedure
Driver Compliance
- The different Traffic Areas
- Central licensing
- Role of the Commissioners
- The purpose of the licence
- Role of DVSA
- Role of the Department for Transport and the EU
- Overview of Operator Licence
- How to comply with the Licence
- Operating centres
Driver’s Hours and Working Time Directive
- Introduction to Drivers Hour Regulations
- EU Drivers hour
- The Road Transport (Working Time) Regulations 2005
- Domestic Regulations Transport Act 1968
- Powers of police and DVSA examiners
Eco Driving inc. Safe Loading of Vehicles
- Driving aids to fuel efficiency
- Driving Techniques
- Route planning to save fuel
- The law
- Retraining the load
- Types of vehicles & loads
- Restraint systems
- Vehicle plates & axle weights
- Vehicle weight & measurements
Introduction to Digital Tachograph
- Types of tachographs
- The vehicle unit
- The smart card
- Using the equipment
- The printout
- Interpreting the tachograph printout
- Download analysis
Introduction to Smart Motorways
- The motorway networks
- Types of smart motorway
- Managing traffic flow
- Smart drive
- The vehicle
- The load
- The environment
Physical and Mental Wellbeing of a Driver
- Health & wellbeing – the risks
- Eyesight & mobile phone use
- Driving distractions
- Effects of alcohol
- Company vehicle smoking ban
- Drugs & driving
- Fatigue (inc. falling asleep at the wheel)
- Mental health awareness
Pre-Use Inspection Checks & Defect Reporting
- The vehicle walk round clockwise
- Pre-inspection checks
- Security of the vehicle
- Vehicle construction & design
- Documents to be carried by driver
- Graduated fixed penalties
Think You Know the Highway Code?
- History of the Highway Code
- The wording of the Highway Code
- New and updated Highway Code changes
- Myth busters – most common misconceptions
Course Dates
Scheduled throughout the year.
Can be delivered at customer’s premises to suit requirements
Please contact our Course Information and Booking Team at your preferred location or email info@ttacademy.com for further details..
Alternatively, you can contact us through our contact page.